Contact information
CONTACT INFORMATION
Stone and Scents is an online store specialising in miniature perfumes, fragrances and related products.
For questions about our products, orders, payments, shipping, returns or refunds, please contact our customer support team using the information below.
Customer Support
Email: info@stoneandscents.com
When contacting us about an existing order, please include your full name, order number and a clear description of your request so that we can assist you efficiently.
Business Information
Trading name: Stone and Scents
Legal entity: CRANBOURN HOLDINGS LIMITED
Company registration number: 11692479
Registered address: 1 The Green, Richmond, Surrey, England, TW9 1PL
Country of registration: United Kingdom
Store type: Online-only retail store
Important Information
Stone and Scents operates exclusively online and does not have a physical retail location open to the public.
The registered address above is provided for legal and administrative purposes only. Customers must not send returns to this address without first contacting us and receiving written return instructions.
Unauthorised returns may be refused, lost or experience significant processing delays.
For return requests, damaged products, incorrect items or missing orders, contact:
Please review our Shipping Policy, Return and Refund Policy, Privacy Policy and Terms of Service for additional information about your purchase.
